Video export failure

[avscaldis]

Hallo,
I have some problems in the last build V8 . The export of a video (MP4, AVI, ...) results in a black screen or failure, although the video's play normally in the program. Reinstalling is nog a solution.
Who nows what goes wrong?
Txs a lot.
Patrick De Bruyne
www.scaldisschellebelle.be
B

[m.objects]

Dear Mr. De Bruyne,

this seems not to be a common problem, and I doubt that it has something to do with the latest Build 2401 of m.objects, as there are no changes concerning the video export function compared to preceeding Builds of v8.
Please quote the exact text of the error message you get when the export fails.
Thank you.

Best regards
Steffen Richter

[avscaldis]

Hello Steffen,
Txs, I get no errors. The rendering just blocks or the result is a (short) black video.
I try to install the latest Version on a other Machine.
Is it possible that it has something tot do with the GPU (settings).
Much Greetings and a fine New Year !
Patrick

System Information
------------------
Time of this report: 1/3/2018, 15:31:51
Machine name: CND6126YPY
Operating System: Windows 10 Enterprise 64-bit (10.0, Build 10586) (10586.th2_release.170303-1605)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: HP
System Model: HP ZBook 17 G3
BIOS: N81 Ver. 01.02
Processor: Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz (8 CPUs), ~2.7GHz
Memory: 16384MB RAM
Available OS Memory: 16168MB RAM
Page File: 5067MB used, 17101MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.10586.0000 64bit Unicode

Card name: Intel(R) HD Graphics 530
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device
Device Key: Enum\PCI\VEN_8086&DEV_191B&SUBSYS_80D6103C&REV_06
Display Memory: 10102 MB
Dedicated Memory: 2017 MB
Shared Memory: 8084 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)

Card name: NVIDIA Quadro M1000M
Manufacturer: NVIDIA
Chip type: Quadro M1000M
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_13B1&SUBSYS_80D6103C&REV_A2
Display Memory: 10102 MB
Dedicated Memory: 2017 MB
Shared Memory: 8084 MB
Current Mode: n/a

[m.objects]

Dear Mr. De Bruyne,

thank you for the further information.
I'm not sure what could cause those problems. Could you please tell me a phone number and a time when I can reach you while you are sitting in front of your machine? Thank you.

Regards
Steffen Richter

[avscaldis]

Hello Steffen,
Txs a lot and I also think it isn't in fact a Problem in the Program itself (Still Great Stuff by the Way!).
I will first try to make some other test video's on another Machine.
On a Win10 "Kitchen PC (not Graphic Top - Win10 64 bit - I3 Core - 4Gb Ram - 3,10 Ghz)" I get also strange rendering as in screenshot.
Very strange cause I never really had this Problems in the previous versions.
Much Greetings,
Patrick

[holgerhiller]

Hi Folks,

I had the same problem with video export. M.objects came up with an assertion (see snapshot). As the m.objects SW has not changed since last successful export I checked the lately installed SW. Actually my anti-virus SW was updated with ransomware protection. So I've added alle exe from m.objects program folder to the list of "good" applicatons and it seems to work now. Maybe just a coincindence but the assertion may lead to the real problem.

Best regards
Holger

[Cornelis]

Greetings!

I have got the same problem. My first use was Version 8.
In the bottom-left corner it says "rendering completed".
In the time line, Hüllkurve, it says "rendering", forever.
When playing, the screen stays black.
Putting mobjects exes in the antivirus exceptions list does not help.

Thanks for any clarification,

Cornelis